Behavioral Health Center

No referral needed to see a behavioral health professional

Lots of people experience mental health or substance use issues at some point in their lives. You are not alone. Support from care providers and community can make these issues manageable and help you feel your best.

Community Health Plan of Washington members may call the Nurse Advice Line for free medical advice 24 hours a day, 7 days a week at 1-866-418-2920 (TTY Relay: Dial 711).

Getting Care

Not sure where to start? Try our five-step guide to getting behavioral health care with CHPW.Learn how

Find a Provider

Find behavioral health professionals, counselors, and other treatment near you.Search our database

Case Management

CHPW Case Managers can help you set and meet behavioral health goals—large and small.Learn more

Prescriptions

From 90-day fills to mail order prescription drugs, your CHPW drug benefit is flexible.Learn more

Community-Based Services

Our Community Programs team connects you with community-based services.Learn more

Behavioral and Mental Health FAQs

Have questions? You’re not alone: We’ve answered some of our members’ most common behavioral health questions.Go to behavioral health FAQs

Crisis Lines

There are national, regional and local hotlines that can help if you’re having a crisis. See crisis lines

Local Mental Health Resources

Washington has local mental health resources that can help you with a variety of mental health conditions and concerns.

Click to See Local Resources

Help with substance abuse, problem gambling, and mental health

Washington Recovery Help Line is a program that offers an anonymous, confidential 24-hour helpline for Washington State residents experiencing substance use disorder, problem gambling, and/or a mental health challenges. Their staff provide emotional support and can also connect callers with local treatment resources.

Call: 1-866-789-1511 (TTY: 206-461-3219), 24 hours a day, 7 days a week
warecoveryhelpline.org

Help for teens

Teen Link connects you with other teens to talk about whatever’s on your mind – bullying, drug and alcohol concerns, relationships, stress, depression or any other issues you’re facing.

Call: 1-866-833-6546 – available 6 p.m. – 10 p.m. every night.

Text/Chat available 6 p.m. – 9:30 p.m.

teenlink.org

Washington Mental Health Referral Service for Children and Teens

A free service operated by Seattle Children’s Hospital that connects families with mental health providers in your community who work with your insurance and fit your child’s treatment needs.

Call: 833-303-5437
seattlechildrens.org/WA-Mental-Health

Behavioral Health Advocates

A behavioral health advocate is a person with experience interacting with the behavioral health system who can help people seeking or receiving behavioral health services. This service is designed to resolve behavioral health systems issues quickly and at the lowest level possible.

The behavioral health advocate is independent of your health plan. The behavioral health advocate is a person who has had behavioral health services, or a person whose family member has had behavioral health services.

The behavioral health advocate can listen and learn about any problems you may have with the behavioral health system. They can serve as an advocate to help solve your problem or complaint, help you file a complaint, grievance, administrative hearing, and/or appeal; and help with navigating the behavioral health system. Behavioral advocates can inform people of behavioral health voluntary and involuntary rights of adults and children. They can also help with completing a Mental Health Advance Directive.

You should contact your regional behavioral health advocate if you have any concerns about the services you are receiving, you think your rights have been violated, you do not agree with a decision that affects your services, you need information finding a behavioral health provider, or you need assistance and are unsure who to call.

Behavioral Health Advocate Phone and Email List

Use the phone numbers or emails below to contact a behavioral health advocate in your area or contact the Office of Behavioral Health Advocacy at 1-800-366-3103 or by email at [email protected].

Cowlitz, Grays Harbor, Lewis, Pacific, Wahkiakum