Patient Safety
At Community Health Plan, we've put strict measures in place to improve your safety and the competence of the care you get under our plans. These measures include:
- Guidelines for how to get and give safe care.
- A pharmacy system that helps identify and prevent dangerous drug interactions.
- Rigorous evaluation of health care providers to ensure they have the right education, skills, and background.
- Inspections of clinics, hospitals, and provider offices to ensure safe conditions.
- Prompt, thorough investigation of member complaints.
- Continuing improvement of services and systems through our quality improvement programs.
- Encouragement of both members and providers to join the LeapFrog Initiative, which promotes patient safety. Learn more at www.leapfroggroup.org.
- Ongoing patient safety education for both members and providers.
- Providing eligible members with a free bike helmet, health book, and/or car seat as part of the Community Health Plan Children First program.
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